Year Round
Open-air in the summer, and covered by an inflatable roof in the cooler months (typically September through May). Our winter oasis maintains a comfortable 24 degrees with a touch of humidity so don’t forget your swim gear at any time of the year!
Swimming Hours
Open 7 days a week | 6 a.m. – 10 p.m.
Hotel Arts Guest Access
Registered hotel guests at Hotel Arts or Hotel Arts Kensington receive complimentary priority access to Poolside for up to four people per guestroom.
Hotel Guest Poolside Reservations
Advance Poolside reservations for registered hotel guests are strongly encouraged at the time of booking your hotel stay and can be made by calling our Front Desk at any point prior to your arrival.
- Registered hotel guests can make one reservation per room per day for a maximum of four people; you may welcome non-registered guests to join you up to the four-person limit.
- A three-hour dining time limit is applicable during peak times and peak days. Additional times may be available on a first-come, first-served basis.
- Poolside reservations for hotel guests are accepted from 3 p.m. (check-in time) on the day of arrival, until 11 a.m. (check-out time) on the day of departure. Poolside is subject to its fire-code capacity, and as such, a hotel room booking does not guarantee availability.
- Poolside reservation no-show policy: Poolside reservations will be held for a maximum of 15 minutes past your reservation time, at which point the table will be released. Hotel guests who fail to show up for their reserved pool time will incur a no-show fee of $10 per person. This fee will be charged to their guest room account.
Non-Hotel Guest Access
Join us at Poolside and experience those South Beach vibes right here in Calgary. During our summer dates, non-hotel guests can access Poolside on a first-come, first-served basis from Thursday to Sunday. Monday to Wednesday we have limited reservable space for non-hotel guests via OpenTable and will otherwise be first-come, first-served. Please call Poolside to inquire about day-of availability and groups up to 15 people.
- Please be advised that a three-hour dining time limit applies; dining time extension is subject to availability.
- Poolside and Freestyle Social Club patrons using the pool will be charged a $20 pool usage fee per person; patrons not using the pool will not be charged.
- Poolside reservations will be held for a maximum of 15 minutes past your reservation time, at which point the table will be released. A $10 per person no-show fee will be charged.
Event Bookings
Due to higher demand during our summer dates, Hotel Arts is not able to accommodate group/special event bookings at Poolside.
Please contact our Events Sales team for group or special event inquiries of 16 guests or more during our winter dates.
Poolside by Freestyle is available year-round and weather (in the summer) and special event permitting.
Dos
- Do enjoy drinks responsibly
- Do remember to bring sunscreen
- Do put on clothes and shoes to walk through the public areas of Hotel Arts
- Do be respectful of your fellow patio patrons and our artisans who are pleased to serve you.
Don’ts
- Don’t bring any outside food or drink to Poolside.
- Don’t bring glassware poolside, if it breaks, the party is over for everyone as we’ll need to empty the pool, clear the deck and vacuum up all those micro bits.
- Don’t drink beverages in the pool; please only drink in designated seating areas.
- Don’t smoke or vape at Poolside by Freestyle.
Hotel Arts is a busy boutique property that hosts guests from a variety of backgrounds, age groups, and cultural backgrounds. As such, we ask our pool patrons to be respectful of all our guests at the hotel and be dressed appropriately (i.e.: shorts, shirts, cover-ups, shoes) when in the public areas. We ask that you do put on clothes to walk through the public areas of Hotel Arts.
Smoking is not permitted on any of the premises of Hotel Arts. Our non-smoking policy includes vaping.
Poolside patrons are welcome to smoke outside of the hotel per smoking bylaw rules (at least five metres from doorways). We ask that you adhere to our dress code when walking through the public areas of the hotel to access our exits as poolside attire is not suitable outside of the patio area.
Complimentary parking is available for all Poolside and Freestyle Social Club patrons. We will validate your parking stub upon departure. Please see the directions to our underground and surface lots for more information.
Riding your bike to Hotel Arts? There are numerous bike stands located at Hotel Arts and our adjoining office/retail complex on 1st Street SW.
Washrooms are available at the hotel for making an outfit change, please ask the Poolside host for directions. Please wear shoes/sandals and suitable attire in our public areas.
Chlorinated water can lighten hair colour so please take special care with your hair. Wetting your hair with clear water before entering a pool may result in your hair absorbing less chlorinated water than dry hair. Following a swim, experienced stylists recommend using a clarifying shampoo and conditioner designed to remove chlorine from your hair. Our friends and neighbours at Hedkandi Hair Salon might have some suggestions for you to manage the colour of your fabulous locks (hedkandisalon.com). If you’re concerned about your hair colour but don’t have a plan to protect it, we recommend you enjoy the pool but don’t dip your head underwater. Ultimately, please enjoy the pool at your own risk.
Poolside is a great backdrop for the perfect selfie and we encourage our guests to post their favourite pics and share with friends. When taking photos and videos, please be mindful of your neighbours who might not wish to be included in your shots; please respect the wishes of your neighbour if they decline to be included.